Shipping & Returns
SHIPPING POLICY
Thank you for visiting and shopping at Savage Suds and Scents. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes My Website (change this) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages Savage Suds and Scents is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy We currently do not ship outside the U.S. Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Return & Exchange Policy & Safety
Savage Suds and Scents recommends people with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product. Savage Suds and Scents is not responsible for any reaction to any particular ingredient. It is your responsibility as the consumer to test for sensitivity. If at any time a reaction occurs, discontinue use.
​
Since our products are all handmade, no two bars of soaps will look exactly the same. Please expect differences in our designs from time to time. Our products being hand made are subject to discoloration.
​
Savage suds and Scents recommends that candle users maintain basic fire safety; burn with in site, do not burn unattended, do not place near anything combustible or near anything that may catch fire,. keep away from children and pets. do not play with fire. do not burn for more than 4 hours at a time, make sure there is no foreign objects in the wax pool. trim wax to at least 1/4 inch before each use. stop burning when 1/2 inch of unmelted wax remains. candle must be placed on heat resistant surface..
​
Due to the nature of hand made products and for safety and hygiene reasons soaps and candles may not be returned.
​
For cancellation after placing your order, you'll have 24 hours from the time of placement to cancel. You must email savagesudsandscents @gmail.com and receive confirmation in writing to obtain a refund. Savage Suds and Scents reserves the right to cancel any transaction at any time for any reason. You will be notified of this decision via email.